Carer Gateway in NSW: Local Support and How to Access It
Carer Gateway in NSW is delivered by different providers depending on your specific region — for example, Wellways covers South West Sydney and Nepean Blue Mountains, while other organisations, including Carers NSW and various region-specific providers, cover other parts of the state.
What's available
The same core services apply statewide: a tailored carer support plan, one-on-one coaching, counselling, peer support groups, and planned or emergency respite care.
Finding your specific local provider
NSW is divided into distinct service regions (for example, South-Western Sydney, Nepean and Blue Mountains, South-Eastern NSW, the Murrumbidgee region, Western NSW, and the Hunter/New England/Central Coast area), each with its own assigned provider. Rather than guessing which one covers you, call 1800 422 737 or use the local service provider lookup at carergateway.gov.au.
Getting started
- 1. Call 1800 422 737 or register online at carergateway.gov.au
- 2. Complete an initial phone assessment
- 3. Get connected with the provider covering your specific NSW region
Keeping track of your caregiving situation
Whatever support you access, keeping a clear record of your caregiving hours and circumstances makes every conversation easier — whether with your regional provider or Centrelink. FeatherKeep organises this automatically as you go.