HELP
How can we help?
- Request Support →
I need care or support
Tell us what’s happening and we’ll follow up about fit and availability.
- Contact our team →
I’m an existing FeatherKeep client or family member
Questions about visits, your support arrangement, payments for services or an existing request. Include the email you used with us.
- Organizations enquiry →
I’m an organization
Enquiries from healthcare, community and care organizations.
- Contact us →
Website, account, privacy or security question
Signing in, your data, privacy requests or a website problem. You can also email admin@featherkeep.com.
Safety or urgent situations
FeatherKeep is not an emergency service and does not provide continuous monitoring. If someone is in danger or needs urgent medical help, call 911 or go to the nearest emergency department.
Looking for quick answers? See our frequently asked questions.
Contact FeatherKeep
Send us a message.
For existing clients and families, account or website questions, and privacy requests. To ask for new support, please use Request Support instead.
You can also reach us by phone at 604-916-0259 or by email at admin@featherkeep.com. FeatherKeep is not an emergency service.