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Real support from people who understand what you're going through.
Contact us
Email support
FAQ
Privacy or security concern
Send us a message
FeatherKeep serves both Canadian and American families.
For CRA-related questions: support@featherkeep.com
For IRS-related questions: support@featherkeep.com
For all other support: support@featherkeep.com
We respond within 24 hours. All caregiving situations are welcome.
Billing and refunds
30-day money-back guarantee
Not satisfied within 30 days of your first payment? Email admin@featherkeep.com with the subject "Refund request" and we'll process it within 3 business days. No questions asked.
Cancel your subscription
Go to Settings → Subscription → Cancel subscription. Or email us and we'll handle it for you.
Response times
General questions
24 hours
Billing issues
24 hours
Security concerns
4 hours
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