Carer Gateway in Queensland: Local Support and How to Access It
Carer Gateway support across Queensland is delivered by regional providers including Wellways (covering much of the state) and North & West Remote Health (serving rural, regional, and remote Queensland specifically).
What's available
Statewide, Carer Gateway offers a tailored carer support plan, coaching, counselling, peer support, and planned or emergency respite — with specific attention to rural and remote access given Queensland’s geography.
Finding your specific local provider
Given Queensland’s size and the number of remote communities, which provider covers your area matters more here than in some other states. Call 1800 422 737 or use the local provider lookup at carergateway.gov.au to confirm — rural and remote carers in particular should check what’s available in their specific area, since remote-focused providers like North & West Remote Health offer services tailored to those communities.
Getting started
- 1. Call 1800 422 737 or register online at carergateway.gov.au
- 2. Complete an initial phone assessment
- 3. Get connected with your regional provider
Keeping track of your caregiving situation
Whatever support you access, keeping a clear record of your caregiving hours and circumstances makes every conversation easier — whether with your regional provider or Centrelink. FeatherKeep organises this automatically as you go.