FOR HEALTHCARE & CARE ORGANIZATIONS
FeatherKeep helps organizations extend practical support beyond hospitals, clinics and scheduled appointments — coordinating recovery support, patient follow-up, navigation and family care around life at home.
Build a defined program with FeatherKeep for the people your organization serves.
THE GAP AFTER CARE
Discharge, referrals and care plans do not complete themselves at home. People may still need help understanding next steps, coordinating appointments, staying connected, navigating services and involving family or authorized supports.
Transitions from hospital or clinic to home
Follow-up between scheduled visits
Navigation across services and community resources
Family and caregiver coordination
FeatherKeep provides an operational support layer around these moments, within an agreed program scope.
FOR PROFESSIONALS
Healthcare handles clinical care. Home is where everyday life continues. If a person or family you work with may need non-clinical support at home — or help coordinating the practical transition between healthcare and everyday life — you can contact FeatherKeep. We will follow up, and support begins with an assessment and care plan agreed with the person.
Care workers currently available in Surrey/South Surrey, White Rock, Victoria, Nanaimo and Comox. We also accept requests in Langley and other Vancouver Island communities. All care is subject to assessment and a suitable local worker match. Worker availability in Comox does not mean workers are available throughout Comox Valley.
This list describes who may contact us; it does not indicate existing relationships. Please share only what is needed to start a conversation — personal and health details are gathered later through intake, with consent. Reach us at 604-916-0259 or admin@featherkeep.com.
Someone you support may need help at home?
Contact FeatherKeepPROGRAMS
Coordinate practical support around discharge, recovery and the transition home.
Help families manage the practical work surrounding ongoing care at home.
Looking at a defined population or care pathway?
Discuss a ProgramPROGRAM OPERATIONS
FeatherKeep can configure agreed workflows around the population, service model and responsibilities defined with each organization.
Available capabilities depend on program scope, jurisdiction, staffing model and implementation requirements.
IMPLEMENTATION
Identify who the program is for, the care gap being addressed and the responsibilities FeatherKeep would take on.
Agree referral routes, outreach cadence, service boundaries, escalation procedures, documentation and reporting requirements.
Begin with an agreed implementation model, population and service area.
Review service activity and agreed program measures, then refine the operating model as appropriate.
WAYS TO WORK WITH FEATHERKEEP
Test a defined workflow with an agreed population, service area and duration.
Support a defined post-discharge or recovery period.
Provide an agreed set of support activities for enrolled participants.
Operate defined outreach, navigation, follow-up or coordination workflows on behalf of an organization.
Provide recurring support under an agreed service model.
Configure a program around a specific population, pathway or operational need.
VIRTUAL + IN-PERSON
FeatherKeep is designed to coordinate support across virtual and in-person touchpoints. The delivery model can be configured around the program, location and services available.
WHO WE CAN SUPPORT
Extend support around discharge, follow-up and transitions home.
Relevant: Recovery + Caregiver
Add structured member support, navigation and follow-up around defined populations or care journeys.
Relevant: Recovery + Caregiver
Add human operational capacity around digital programs, outreach, navigation and participant support.
Relevant: Caregiver + Recovery
Add defined coordination, outreach and practical support capacity around community-based care.
Relevant: Configurable across programs
PROGRAM GOVERNANCE
Program requirements are agreed during implementation. These principles guide the scope of a potential partnership, not a certification claim.
FeatherKeep provides non-clinical support, coordination, navigation and practical care services within an agreed scope. We do not provide emergency services, clinical monitoring, diagnosis, treatment, nursing or medication administration. Clinical care and medical decisions remain with qualified healthcare professionals.
BUILD A PROGRAM
Tell us about the population you serve, the support gap you are seeing and the workflow you want to strengthen. We can explore whether a defined FeatherKeep program fits.
